Email Support Tips and Articles
Email is the primary form of communication for businesses all around the world. At SilverServers, we provide email services using the Zimbra Email Collaboration Suite. Below you will find articles answering our frequently asked questions about how to use Zimbra’s email program, general email tech news and knowledge, and other email platforms too!
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Don't get hooked by spam emails! Check out these 5 tips to safely navigate the deluge of spam you might receive from time-to-time.
More on-topic information for How To Recognize Spam Email
Learn the terminology for the tools you need to keep your business communications organized!
See what SilverServers thinks about Email Accounts, Aliases, and Distribution Lists: Differences and Uses
If you're running a business and you're considering using free email services, here are 5 reasons you should reconsider.
There's more info about 5 Common Problems You Might Encounter with Free Email Services
Is Your Zimbra Email Storage getting full? Do you need to free up disk space before you hit your mailbox quota? Here is a step-by-step guide for how to backup and restore your Zimbra email to offline folders in the Thunderbird Desktop Email Client.
Find out as much as you can about How To Backup Zimbra Email and Upload The Backup File Into Thunderbird For Offline Email Storage
If you're coming to Zimbra email from another email program, let SilverServers give you some direction on how to use the View Modes button to customize Zimbra's web interface to look and function similar to the program you were using before!
Get better aquainted with How To Customize Your View in Zimbra With View Modes
The team at SilverServers in Kamloops uses and supports Zimbra email services. Find out how you can create a persona in Zimbra to make it easier to send emails from different email addresses on your domain.
Learn more about How To Send Emails From a Different Email Address in Zimbra: Setting Up a Persona
Instructions for clearing space on your Zimbra, or other IMAP, account when you're using a program like Outlook
Learn more about How to Clear Space on your Zimbra/IMAP Account Quota when using programs like Outlook
Everyone likes to say that POP3 email accounts are dead. If you're not using IMAP or Exchange you need to get with the times. While we at SilverServers do love our IMAP and Zimbra email solutions, we still do a lot with POP accounts simply because ...
There's more info about IMAP vs POP3 - which email system works best for you?
There's not much that's more frustrating than trying to send an email and you get the message 'can't send'. When this happens, who should you turn to? Is it the email service provider or is it the phone or software provider you need to call?
Dig deeper into Why doesn't my email work on this new phone?