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Email Support Tips and Articles


Email is the primary form of communication for businesses all around the world. At SilverServers, we provide email services using the Zimbra Email Collaboration Suite. Below you will find articles answering our frequently asked questions about how to use Zimbra’s email program, general email tech news and knowledge, and other email platforms too!


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February 4th 2022
How To Recognize Spam Email
How To Recognize Spam Email
February 4th 2022

Don't get hooked by spam emails! Check out these 5 tips to safely navigate the deluge of spam you might receive from time-to-time.

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June 1st 2021
5 Common Problems You Might Encounter with Free Email Services
5 Common Problems You Might Encounter with Free Email Services
June 1st 2021

If you're running a business and you're considering using free email services, here are 5 reasons you should reconsider.

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September 4th 2019
How To Backup Zimbra Email and Upload The Backup File Into Thunderbird For Offline Email Storage
How To Backup Zimbra Email and Upload The Backup File Into Thunderbird For Offline Email Storage
September 4th 2019

Is Your Zimbra Email Storage getting full? Do you need to free up disk space before you hit your mailbox quota? Here is a step-by-step guide for how to backup and restore your Zimbra email to offline folders in the Thunderbird Desktop Email Client.

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April 8th 2019
How To Customize Your View in Zimbra With View Modes
How To Customize Your View in Zimbra With View Modes
April 8th 2019

If you're coming to Zimbra email from another email program, let SilverServers give you some direction on how to use the View Modes button to customize Zimbra's web interface to look and function similar to the program you were using before!

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October 2nd 2018
How To Send Emails From a Different Email Address in Zimbra: Setting Up a Persona
How To Send Emails From a Different Email Address in Zimbra: Setting Up a Persona
October 2nd 2018

The team at SilverServers in Kamloops uses and supports Zimbra email services. Find out how you can create a persona in Zimbra to make it easier to send emails from different email addresses on your domain.

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July 25th 2016
IMAP vs POP3 - which email system works best for you?
IMAP vs POP3 - which email system works best for you?
July 25th 2016

Everyone likes to say that POP3 email accounts are dead. If you're not using IMAP or Exchange you need to get with the times. While we at SilverServers do love our IMAP and Zimbra email solutions, we still do a lot with POP accounts simply because ...

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September 21st 2015
Why doesn't my email work on this new phone?
Why doesn't my email work on this new phone?
September 21st 2015

There's not much that's more frustrating than trying to send an email and you get the message 'can't send'. When this happens, who should you turn to? Is it the email service provider or is it the phone or software provider you need to call?

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