Email Support Tips and Articles
Email is the primary form of communication for businesses all around the world. At SilverServers, we provide email services using the Zimbra Email Collaboration Suite. Below you will find articles answering our frequently asked questions about how to use Zimbra’s email program, general email tech news and knowledge, and other email platforms too!
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Manage sender access in OpenSRS Hosted Email with clear steps for using allow lists, block lists, and wildcards to control inbox delivery.
Dig deeper into Adding Addresses to the Allow and Block Lists in OpenSRS Hosted Email
Learn when to use the spam button, when to unsubscribe instead, and how “Not Spam” helps improve email filtering and deliverability for everyone.
Learn more about Understanding the Spam Button: How and When to Use It
Discover how spam filters work, why emails get rejected, and practical ways to improve deliverability and prevent bounce errors.
Spend some more time with Why Did My Email Bounce? Understanding Spam Filters and How to Fix the Problem
Learn the key differences and uses of Email Accounts, Distribution Lists, and Aliases to enhance your communication efficiency.
Spend some more time with Email Accounts, Aliases, and Distribution Lists
Discover how to securely back up your IMAP email with our step-by-step guide on using Mozilla Thunderbird, brought to you by SilverServers. Ideal for both business owners and individual users, this post provides easy instructions for safeguarding you...
Get better aquainted with How To Backup IMAP Email
Learn how to deal with a hacked Zimbra email account and secure your devices. Follow these steps to recover, secure, and protect your Zimbra account from future attacks.
Learn more about What To Do If Your Zimbra Email Account Is Compromised
Don't get hooked by spam emails! Check out these 5 tips to safely navigate the deluge of spam you might receive from time-to-time.
More on-topic information for How To Recognize Spam Email
Learn the terminology for the tools you need to keep your business communications organized!
Find out as much as you can about Email Accounts, Aliases, and Distribution Lists: Differences and Uses
If you're running a business and you're considering using free email services, here are 5 reasons you should reconsider.
There's more info about 5 Common Problems You Might Encounter with Free Email Services