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SilverServers Technical Support Articles


SilverServers is a team of IT professionals who work together to manage domain name services, email services, servers, a data centre, dozens of websites, and more. Our products and services are often custom, so customer service - including the ability to help clients navigate their new systems - is a high priority for our team.


Occasionally, we receive support requests or questions about more common pieces of software. Most often we know who to direct you to for a complete answer. However, whenever a common piece of software affects your ability to use one of our services, we get to know how it works, answer questions, and usually write helpful instructions about what to do.


Below you will find answers to some of those questions.


Don’t see an answer to your question? Ask us today!


You might also be interested in our email support and tips category.

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April 30th 2019
Clearing The Browser Cache: How To Ensure You're Seeing The Most Updated Version of Your Website
Clearing The Browser Cache: How To Ensure You're Seeing The Most Updated Version of Your Website
April 30th 2019

Can't see your website's most recent updates? SilverServers shares instructions on how to clear your cache on Chrome, Firefox, and other popular internet browsers.

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January 29th 2016
PayPal Credit Card Payment Tips
PayPal Credit Card Payment Tips
January 29th 2016

Accepting Payments online is a great convenience. PayPal does a great job with security but sometimes their policies make it a little harder for folks to complete a payment online. Here are some tips that will help!

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July 6th 2015
Free Network Diagnostics - How to use WinMTR
Free Network Diagnostics - How to use WinMTR
July 6th 2015

Have you ever tried to go to a website and it won't come up even though you know it's working for other people? Sometimes this is caused by problems in your local network or the many connections between your computer and the destination website host...

Dig deeper into Free Network Diagnostics - How to use WinMTR